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FAQs

What can I give feedback on under this procedure?

How we handle, or have handled, any matter we are dealing with which has affected you.

Who do I send the feedback to?

Please give the feedback to ether the person with whom you are dealing at the Commissioners, or their head of Department or to our general feedback contact (cc.feedback@c-of-e.org.uk) - who will forward it to the relevant person.

What do I do if I’m not satisfied with the response you provide?

The relevant head of department will have been involved in the initial response to your feedback. If, however, despite that communication you remain dissatisfied with our response, you may raise the issue with the Secretary (our chief executive) who is responsible for such appeals.